Here's Blog Quote #661...
"Put a smile in the path of a complaint...once, daily."
This one seems up for interpretation. We'll take a shot at it.
If someone mentions a complaint( which is as common as Alaskan snow), try to break it up. Throw in a comment of 'goodness.' Ask them why they are complaining, and, if there is a more optimistic spin they can shed light on?
The key here--is not to pile on that complaint with another one, as it feeds itself. Pretty soon, it's turned into a session of gripes and grumbles. Do what you can, to shift the conversation back to a more positive one.
That's my view...what did this quote say to you?
Searching for good news-- go to Smile-Therapy